Technical Support
- Why didn’t I receive my access code email?
- What if the web link does not work?
- Does this website use cookies?
- I could not see my results at the end of the assessment. How can I access them?
- The assessment would not run on my device. What should I do?
- The assessment stopped part way through. What should I do?
- Will the session time out if I take too long?
- What if I lose my internet connection, power, or accidentally close my browser etc.?
- What should I do if the tasks appear too small on my phone screen?
- The cognitive assessment would not run on the device my child is using, what should we do?